Service & Support

At Print Matters we pride ourselves on our customer service and support. We believe that servicing our customers well is the cornerstone of our sales business, and aim to make customer care the differentiator between us and our competitors. 

We offer: 

  • Konica Minolta and Brother officially trained & qualified technicians
  • Dedicated service staff who care about our customers
  • A NZ based toll-free helpdesk (unlike most of our competitors)
  • Backup support from Brother & Konica Minolta for all of our field technicians


Visit the links below for downloads for your product 

Need support?

For the fastest support, ring us on the number below. If your matter isn’t urgent, you can email at the address below or fill out the contact form.